Depending on the product category, the length of the guarantee varies greatly from 2 to 10 years.
For more details on specific products, please see the packaging or our website. If you have any questions, please feel free to contact our customer service.
Phone: 052 396 01 01
Return it to the shop from which you bought it, or bring it to a Kuhn Rikon outlet. If the product is still covered by the guarantee, please remember to bring your receipt.
Ideally, you should keep your receipt. If you no longer have the receipt, look on the base of the pan – most will have the manufacturing date lasered in.
We do not stock special replacement parts for Sigg products.
Please contact the customer service at Rapido Service,
phone 044 837 18 40 / email@example.com
The following information is lasered on the base of our pans:
Kuhn Rikon manufacturer
Capacity in litres
For optimum efficiency, your pans should be as close in size as possible to the diameter of the hob.
In particular, this applies to energy-efficient cooking on ceramic hobs and cast iron hobs.
You will find a wide range of different pans on our website. If you need help, please call our customer service hotline or visit us in one of our Kuhn Rikon outlets.
Before you use a new product for the first time, please read the instructions carefully.
We also offer short video tutorials for some of our products on YouTube.
If you have any further questions, please contact our customer service.
Please see our website – here you will find a wide range of different pans and details about the types of hob for which they are suitable.
If you would like special help, we recommend you visit a Kuhn Rikon outlet.
Induction-compatible cookware by Kuhn Rikon is also suitable for use on other types of hob.
The diameter of the pan is measured across the top inside rim of the pan.
The double-walled DUROTHERM cookware range is an innovation from Kuhn Rikon. As the name says, these pans have a double wall which has a strong insulating effect. Accordingly, food remains warm for up to 2 hours. Likewise, you can cook food in an energy-efficient manner by following the “soft cooking” method developed by Kuhn Rikon.
Here, the “multi-layer” primarily refers to the raw material, which is a special material consisting of several layers with an aluminium core. The aluminium core conducts and stores heat in an optimum manner.